ORDER BY 20TH DEC @ 2PM FOR DELIVERY BEFORE CHRISTMAS

FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

All orders placed within the UK before 1:00pm will be to your doorstep within 2 business days. All orders placed after 1:00pm will arrive to you within 3 business days.

DO YOU SHIP INTERNATIONALLY?

Yes! Upon checkout, choose your preferred carrier method and your shipping price will be calculated.

DO YOU OFFER FREE SHIPPING?

We offer free shipping within the UK on all orders over £70+.

CAN I CHANGE OR CANCEL MY ORDER?

Once orders are placed, they typically cannot be cancelled, but please email customer service at hello@discothequefragrances.com and we will assist you as best we can.

HOW DO I RETURN AN ITEM?

You can return any unopened and unused product purchased on our site within 14 days of delivery. Visit our Shipping & Returns page for full instructions.

WHAT TYPE OF INGREDIENTS DO YOU USE?

All of our fragrances are meticulously crafted within the UK, each to the highest quality of standards, formulated with clean, safe ingredients without any parabens, phthalates, or EDTA. They’re all 100% vegan, with no animal byproducts or testing involved. Our formulas are high-concentrate and water-free, incorporating upcycled ingredients wherever we can to reduce waste and promote sustainability. Our candles are made using fully traceable, sustainable, high-grade vegan wax, comprised of an all-natural blend of soy and rapeseed oils formulated to melt in an even, slow burn. We prioritise and use only responsibly-sourced ingredients, ensuring ethical and sustainable practices throughout our supply chain.

WHERE ARE YOUR FRAGRANCES MADE?

We are proud to say that all of our fragrances are carefully formulated and produced in small batches in the UK, between London and the southwestern coast.

HOW DO I CARE FOR MY CANDLE?

Visit our Candle Care page for advice on how to best take care of your Discothèque candle.

WHAT SIZE ARE THE CANDLES?

Our candles are 220G, with a burn time of approximately 45 hours.

HOW DO I GET IN TOUCH?